Gone Again, Apple Genius Confirms Heat Sink as MacBook RSS Culprit
As I was afraid of, the 2 random shutdowns on my MacBook have turned into a flurry of random shutdowns over the past few days. It was doing all the same things as last time, so I knew the problem was back. Sometimes it would go for a few hours before just powering off, sometimes it would only last 15 minutes.
The problem was only getting worse, so I knew I had to go see my friends at the Apple Store again. This afternoon I took the MacBook in. The guy at the Genius Bar who helped me confirmed that Apple now knows what is causing the random shutdowns - the heat sink. He also said that they can change them out in the store now and do not have to send them back to the repair depot.
When I brought it in for my first round of random shutdowns in August, they did send it off to the repair depot and replaced the top case, trackpad and keyboard. Obviously that did help the situation, but didn’t address the root cause of the problem since they didn’t change out the heat sink.
Now I have an estimated 3 business days (so Wednesday or Thursday) before I have my MacBook back. At least I’ll be relatively sure that this won’t happen again, but it’s incredibly inconvenient and dissatisfying to have this new machine fail yet again.
Hopefully I’ll have some good news in a few days.
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